AI agents that do the work your team shouldn’t have to.
SMEAutomate deploys intelligent agents that connect your tools, make routine decisions, and handle exceptions — so your team focuses on work that actually matters.
Cumulative hours saved by SMEAutomate workflows
hours of manual work automated across live workflows
If any of this sounds familiar, you're not alone.
Leads getting missed
New enquiries sit in inboxes. Follow-ups fall through the cracks. Revenue leaks out quietly.
Manual reporting
Someone spends hours pulling numbers from three different systems into a spreadsheet. Every week.
Spreadsheet dependency
Critical processes live in spreadsheets that only one person understands. And they're on holiday.
Slow approvals
A simple sign-off takes three days because the request is buried in someone's email.
Customers waiting for updates
Your team manually updates clients on order status. Every. Single. Time.
Onboarding bottlenecks
New clients wait days for welcome emails, access credentials, and next steps — because it's all done by hand.
SMEAutomate deploys AI agents that fix these problems — without changing how your business works.
Find out how much it's costing youHow much is manual work costing you?
Most SMEs don't realise how much repetitive admin costs them each month. Use our calculator to find out.
That's £39,000 per year walking out the door.
Figures are estimates based on a 40% automation savings rate and industry averages.
Meet SMEAutomate
We deploy AI agents that sit between your existing tools, make the routine decisions your team shouldn't have to, and hand control back to a human when judgement is needed. No platform migration. No rip-and-replace.
Start small, prove value
Pick one workflow. Deploy an agent. Measure the result. Then decide what's next.
Your tools, connected
Our agents plug into your existing software — CRMs, spreadsheets, email, accounting tools. No rip-and-replace.
Intelligent exception handling
Real businesses have edge cases. Our AI agents handle the routine ones and escalate to a human when real judgement is needed.
Visible and controlled
Every agent action is logged and auditable. You see exactly what was decided, why, and when.
Free guides to get you started.
Practical resources for UK business leaders exploring automation — no commitment required.
See it in action.
Watch a workflow execute step by step — including how edge cases are handled with human-in-the-loop approvals.
Before and after automation.
See how a common process looks with and without SMEAutomate.
Processing a customer enquiry to first follow-up
Enquiry arrives in shared inbox
—
Someone notices and reads it
30 min wait
Forwards to the right person
10 min
Rep manually enters into CRM
5 min
Writes and sends follow-up email
10 min
Sets personal reminder to chase
2 min
Enquiry captured automatically
Instant
Lead enriched and scored
< 30 sec
Assigned to best-fit rep
Instant
Personalised follow-up sent
< 1 min
Chase sequence scheduled
Automatic
Built for every role.
You know the business leaks time, but you can't see where or how much.
AI agents handle the repetitive work. You get clear visibility and measured ROI per workflow.
- See exactly how much time each agent-powered workflow saves per week
- Start with one agent, expand only when it proves value
- No disruption to how your team currently works
Edge cases are where businesses lose time.
Most automation tools work fine for the happy path. But real businesses have exceptions, special cases, and judgment calls. Our AI agents handle the routine decisions and bring a human in only when it matters.
Invoice over threshold
Without automation
Someone notices, emails a manager, waits for reply, then processes.
With SMEAutomate
Agent flags the exception, routes to the right approver, sends a reminder after 24h, escalates if needed.
Customer complaint flagged
Without automation
Support rep forwards to manager. Maybe it gets actioned. Maybe not.
With SMEAutomate
Agent reads the ticket, categorises by urgency, assigns to the right team, tracks to resolution.
Supplier delay detected
Without automation
Someone checks tracking, calls the supplier, manually updates affected orders.
With SMEAutomate
Agent detects the delay, assesses impact across orders, notifies customers, and surfaces alternatives.
Real results from real businesses.
See how UK SMEs are saving time and money with workflow automation.
Meridian Logistics
45 employees
15 hours/week
saved per week
6 weeks
payback period
“We went from chasing updates to having updates chase us. The team actually finishes on time now.”
James K., Operations Manager
BrightPath Accounting
22 employees
20 hours/week
saved per week
4 weeks
payback period
“The invoice chasing alone paid for the entire service in the first month. The reporting automation was a bonus.”
Sarah M., Managing Director
Greenfield Properties
35 employees
12 hours/week
saved per week
8 weeks
payback period
“Our tenants now get updates before they even think to ask. That alone changed how they feel about us.”
David R., Property Manager
Hartley Recruitment
15 employees
14 hours/week
saved per week
5 weeks
payback period
“We went from dreading a 50-CV inbox to having a ranked shortlist before our morning coffee.”
Emma T., Managing Consultant
Ashford & Partners
25 employees
12 hours/week
saved per week
6 weeks
payback period
“Our fee earners are billing an extra day a week now that client onboarding runs itself.”
Richard P., Senior Partner
Summit Build Group
40 employees
16 hours/week
saved per week
7 weeks
payback period
“We used to find out about expired insurance when the subbie was already on-site. That doesn't happen anymore.”
Mark D., Contracts Manager
Clearview Motors
20 employees
10 hours/week
saved per week
5 weeks
payback period
“Customers get automatic updates now. The phone barely rings for status checks.”
Steve W., Workshop Manager
Northgate Distribution
50 employees
18 hours/week
saved per week
4 weeks
payback period
“We process twice the orders with the same team. The error rate is basically zero now.”
Karen L., Operations Director
Parkview Dental Practice
18 employees
11 hours/week
saved per week
5 weeks
payback period
“Reception finally has time to look after the patients in front of them instead of living on the phone.”
Dr. Hannah S., Practice Owner
Works with the tools you already use.
Our AI agents connect directly via API — no rip-and-replace, no middleware tax.
Don't see your tool? If it has an API, we can connect it. Custom integrations included in all plans.
Your data stays yours.
From the blog
Practical guides on automation for UK SMEs.
Simple, workflow-based pricing.
Start with one AI agent. Add more when you see the results.
Pilot
From £500/mo
1 workflow
Ops Pack
From £2,000/mo
Up to 7 workflows
Scale
Custom
Unlimited workflows
Frequently asked questions
Ready to put AI agents to work in your business?
Take the 60-second Fit Test to get your Automation Score and a personalised recommendation for your first AI-powered workflow.
We onboard a limited number of new clients each month to ensure quality. No commitment required.