Automate the back-of-house. Elevate the front.
Hotels, restaurants, event venues — hospitality runs on tight margins and high expectations. SMEAutomate’s AI agents handle booking coordination, supplier ordering, and staff scheduling so your team can focus on the guest experience.
Top workflows to automate first
Booking & confirmation management
Reservations confirmed, reminders sent, special requests flagged for team.
Supplier ordering
Stock levels trigger orders. Delivery confirmed. Discrepancies flagged.
Staff scheduling & notifications
Rotas generated, shift swaps managed, team notified of changes.
Before and after
Managing a large group booking
Booking request received
—
Check availability across systems
15 min
Confirm with customer, send T&Cs
10 min
Brief kitchen and front-of-house
10 min
Send reminder to customer
5 min
Coordinate on the day
20 min
Availability checked, booking confirmed
< 2 min
Team briefed automatically
Instant
Customer reminders sent on schedule
Automatic
Day-of checklist generated for team
Instant
Results in practice
Boutique hotel group
55 staff
Time saved
14 hours/week
Key result
Booking errors eliminated
Integrations
We connect with the tools your industry relies on.
Ready to automate your hospitality workflows?
Not ready yet? Browse our free automation guides