Stop chasing drivers. Start automating dispatch.
Transport and logistics businesses run on coordination. When that coordination is manual, delays compound. SMEAutomate deploys AI agents that connect your dispatch, tracking, and customer communication into workflows that run themselves.
Top workflows to automate first
Dispatch automation
AI agent assigns drivers based on location, capacity, and schedule. Notifies drivers and customers instantly.
Customer status updates
Proactive delivery notifications triggered by tracking events. No more "where's my order?" calls.
Exception handling
Delays, failed deliveries, route changes — AI agent detects issues, assesses impact, and escalates with recommended actions.
Before and after
Handling a delivery delay
Driver calls dispatch about delay
10 min
Dispatcher checks affected orders
15 min
Calls/emails each affected customer
30 min
Updates spreadsheet tracking
10 min
Reschedules delivery manually
20 min
Delay detected from tracking data
Instant
Affected orders flagged automatically
Instant
Customers notified with new ETA
< 1 min
Reschedule options presented to dispatcher
< 1 min
Results in practice
Regional courier service
45 staff
Time saved
15 hours/week
Key result
Customer service calls reduced by 60%
Integrations
We connect with the tools your industry relies on.
Ready to automate your logistics & transport workflows?
Not ready yet? Browse our free automation guides