Automate maintenance. Improve tenant satisfaction.
Property managers juggle maintenance requests, contractor scheduling, lease admin, and tenant communication. SMEAutomate’s AI agents turn reactive firefighting into proactive management.
Top workflows to automate first
Maintenance request triage
AI agent receives requests, categorises by urgency, and assigns to the right contractor automatically.
Contractor scheduling
Matched to the right contractor, scheduled, confirmed, and followed up.
Tenant communication
Proactive updates on maintenance, lease renewals, and property announcements.
Before and after
Handling a maintenance request
Tenant emails/calls about issue
—
Log request in spreadsheet
5 min
Determine priority and category
10 min
Find available contractor
15 min
Schedule and confirm with tenant
10 min
Follow up after work done
10 min
Update records
5 min
Request submitted via portal
< 2 min
Auto-categorised and prioritised
Instant
Contractor matched and scheduled
< 1 min
Tenant updated throughout
Automatic
Completion confirmed, records updated
Instant
Results in practice
Property management company
35 staff
Time saved
12 hours/week
Key result
Tenant satisfaction up 40%
Integrations
We connect with the tools your industry relies on.
Ready to automate your property & facilities workflows?
Not ready yet? Browse our free automation guides
