Property & Facilities

Automate maintenance. Improve tenant satisfaction.

Property managers juggle maintenance requests, contractor scheduling, lease admin, and tenant communication. SMEAutomate’s AI agents turn reactive firefighting into proactive management.

Top workflows to automate first

Maintenance request triage

AI agent receives requests, categorises by urgency, and assigns to the right contractor automatically.

4–6 hrs/week saved

Contractor scheduling

Matched to the right contractor, scheduled, confirmed, and followed up.

3–5 hrs/week saved

Tenant communication

Proactive updates on maintenance, lease renewals, and property announcements.

2–4 hrs/week saved

Before and after

Handling a maintenance request

Today

Tenant emails/calls about issue

Log request in spreadsheet

5 min

Determine priority and category

10 min

Find available contractor

15 min

Schedule and confirm with tenant

10 min

Follow up after work done

10 min

Update records

5 min

55+ minutes of manual work
With SMEAutomate

Request submitted via portal

< 2 min

Auto-categorised and prioritised

Instant

Contractor matched and scheduled

< 1 min

Tenant updated throughout

Automatic

Completion confirmed, records updated

Instant

Mostly instant and automatic

Results in practice

Example figures

Property management company

35 staff

Time saved

12 hours/week

Key result

Tenant satisfaction up 40%

Integrations

We connect with the tools your industry relies on.

Property management softwareContractor databasesEmail / SMSCalendarAccounting

Ready to automate your property & facilities workflows?

Not ready yet? Browse our free automation guides