Client Success Stories

Challenge

Inconsistent delivery times were causing customer complaints and returns.

Solution

Implemented dedicated fleet with route optimisation and real-time customer notifications.

Result

On-time delivery improved from 85% to 99.2%. Customer complaints dropped 73%.

Challenge

Warehousing costs were consuming 18% of revenue with no room to scale.

Solution

Migrated to Swift's shared warehousing with integrated inventory management.

Result

Annual savings of £40,000 with capacity to handle 3x seasonal peaks.

Challenge

Temperature-sensitive deliveries were arriving damaged or late.

Solution

Cold chain logistics with GPS temperature monitoring and priority routing.

Result

Spoilage reduced from 8% to under 1%. Delivery window compliance hit 98%.

Challenge

Managing deliveries to 200+ construction sites with varying access requirements.

Solution

Custom multi-drop planning with site-specific delivery instructions and HIAB capability.

Result

First-time delivery success rate of 96%. Driver waiting time reduced by 45 minutes per drop.